Instant CRM + Loyalty Service Versions available for download and install
Instant CRM + Loyalty Service Versions available for download and install
Instant CRM has been found to not work fully on versions of SQL later than SQL 2012. There are no plans for any work to be done to make Instant CRM compatible with later versions of SQL
TCP Version (s) Supported | GPoS Version (s) Supported | Released Date | ||||||
Instant CRM v2.5 | v2.09.xxxx and earlier | Loyalty Service v1.6 | GPoS v1.62 | Release Notes | 16/08/2018 | |||
Loyalty Service v1.7 | GPoS v 1.64 | 21/02/2020 |
The Loyalty Service currently supports up to version v1.62.xxx of GPoS
Version 2.5 of Instant CRM is the last version that will include Drilldown Functionality (The ability to see and report on products that customer have purchased during loyalty transactions)
SQL Server Installation
If you need to install the Fidelity SQL Instance the installer can be downloaded here - Fidelity SQL 2012 Instance
Recommendations
We always recommend using up to date versions of our software however if you do have a specific need for an old version please request it from the support team.
We recommend that installations and upgrades are done by Fidelity staff or one of our trained re-sellers. If you are unsure of who your re-seller is please log a support ticket giving your details of who the software is registered to (Company name) and details of any software licence codes you have and we will provide details of who the software was purchased via. Click here to create a support ticket
Known Issues
Mail-Merge after using Filter Bar
This will result in an error stating that the filter is too complex.
If you use the search button or a 'Traditional' Filters it works fine
Legacy Products
If you require the installer for our legacy 'Instant' packages they can be downloaded here