Loyalty Scheme Calculations

Loyalty Scheme Calculations

Loyalty Schemes in Instant CRM can be configured to calculate rewards in several ways. Below are the Calculation Types that can be used to determine a Scheme's reward per transaction. See Loyalty Schemes for details on managing the Loyalty Schemes themselves.
Points from whole £1.00 only
Points will be awarded for every whole pound spent, eg:

5 points awarded for every £1.00
Sale value of £2.75
5 points x 2 = 10 points
Total points = 10
Points from whole £1.00 with rounding
Points will be awarded for every whole pound spent plus an additional amount if the pence value is 50p or above, eg:

5 points awarded for every £1.00
Sale vale of £2.75
5 points x 2 = 10 points
5 points x 1 rounded up from 0.75 = 5 points
Total points = 15
Points as % of sales value
Points will be awarded based on the percentage value specified, eg:

10% awarded for every £1.00
Sale value of £2.75
10% of £2.75 = £0.28 (rounded up from 0.275)
Total points = 28
Points from whole 'N' only
Points will be awarded for every whole value specified as 'N', eg:

5 points awarded for every £0.50
Sale value of £2.75
5 points x 5 = 25 (50p goes 5 times into £2.75)
Total points = 25
Points from full sales value
Points will be awarded for every whole pound spent plus a percentage for the pence value, eg:

5 points awarded for every £1.00
Sale value of £2.75
5 points x 2 = 10 points
5 points x 0.75 = 4 rounded up from 3.75
Total points = 14

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