Recent Articles
POS Terminal Operating Systems
"My IT have told me my POS terminal needs Windows 10 upgrading due to windows 10 end of life. What are Fidelity's plans for doing this?" Great question—and a timely one, too. Since your IT team mentioned upgrading due to Windows 10’s end of life ...
Submitting a Manual Sales Transaction in Total Control Premier
Opening the Applet Open the Manual Sales Transaction applet by selecting Tools > Manual Sales Transaction from the menu. Entering the Transaction Details This applet allows you to manually submit transactions by completing the following sections: ...
Updating Windows CE HHT Devices
Updating Windows CE HHT Devices This guide is relevant to the Skorpio X3 and Skorpio X4 devices. Step 1: Pre-Update Checklist Complete Transactions: Ensure all stock transactions (e.g., stocktakes, deliveries, orders) are sent to the Fidelity system. ...
Updating Android HHT Devices
Updating Android HHT Devices This guide is relevant to the Skorpio X5 and Memor K devices. Step 1: Pre-Update Checklist Complete Transactions: Ensure all stock transactions (e.g., stocktakes, deliveries, orders) are sent to the Fidelity system. The ...
Editing Receipt Configuration in Total Control Premier
Logon to Total Control Premier Expand GPoS Specifics and open the Printer Logos applet. Select the receipt layout you would like to change and click Edit. On the 'Headers' tab you can change the text that appears on the header of the receipt. On the ...