Clerk Sign in and shifts.
Within Total Control Premier you can set clerks to have
shifts which can later be reported on in. These shifts must initially be setup;
we can find this under POS Specifics ”Gpos Clerk Shifts”. Here we would add a shift name, shift ID and a “Stdshiftperiodinhours” which is an expected shift by
hour. As shown below:
These shifts once updated must then be set against the
clerk; under the POS Options. Here we would put the ID of the shift in the column
Clerk Shift 1, 2 etc could use it as reference.
The next setup must
be on the touchscreen layout, add the button for the “clerkshiftIO” (found
under the system keys) to any screen of which you would want the clerk sign in
to occur; we recommend if you have a clerk sign on page or a screen that clerks
see when they first swipe a card, then to put this option there.
If you clock off on one till you must clock off on the same
till, otherwise it will clock you in on another till.
The clerk must sign in first and then press the
“clerkshiftio” button, this will present a clerk shift option to them of which
they select the shift they are assigned; like below:
Once you select the shift it signs the clerk off but the
system recognises them as clocked in, this will feed a report through to total
control with the date and time of when that clerk signed in and how long for so
far.
To clock out again, simply sign in and press the
“clerkshiftio” which will sign you off and clock you out.
Should you have a clerk server setup then you can allow gpos
to automatically sign a clerk off by looking at the clerk shift records. Please
see system option 427 which regards this.
This system option when set will look through clerk records
at that time and should it find any clerk who has gone over the intended shift
it will clock them out automatically, but only to the times they were meant to
work. An example of such is setting the clerk shift time to 20:00pm, gpos will
look in the shift records to see if any clerks are working over the assigned
shift hours and clock them out.
This option must only be set on the clerk server itself and
all clock in and clock outs must happen on the assigned till and no others.
In total control premier you can see reports on a clerk’s
performance and their clock in/out. Run a new report under the “New report job
wizard” here we would select the “staff (clerk)” option and “time and
attendance”; here we can run reports on a clerks time and attendance and a
summary of the costs, worked out by the hourly rate set against the clerk.
Select the time and date of the report, the till of which
you want to report on (must be the designated clock in/out), and then the
clerks you want to report on. As with other reports you can have this scheduled
and sent to your email. Please refer to manuals on emailing to yourself through
reports, for this feature.