FTP Sales receive Error

FTP Sales receive Error

FTP Sales receive Error





Application affected
Total Control Premier
Versions Affected
 V2.09.xxxxx
Fix in Version
 Patch released for 2.09.7026


The error is that The FTP Passive Daily Reports Job Fails to Communicate. On expanding the job you see the error - Exception Processing XML Data Unable to Cast Object Type

Error In TCP





Error in the Total Control Premier Event Log





Patch To Fix


Download this patch and extract the two files. https://fidelityltd.sharepoint.com/:u:/s/FidelityDownloads/ERZR42a1vVVMgCR_9DTRYdABsywikrJ0XYG2XvWvItgo9g?e=HwQqS8

To install them first of all stop the Job Controller Service

Then copy the files into C:\Program Files (x86)\Fidelity Systems\Total Control Premier

Then start the Job Controller