GPoS Realtime Communications Setup

GPoS Realtime Communications Setup

GPoS can communicate in realtime with the back office system, posting sales as they are completed and receiving updates as they are created with Total Control Premier's Communications Wizard. A number of System Options need to be set on the GPoS database itself to allow this to happen.

Before You Get Started

Setup Requirements

  • An active network connection between the POS terminal and the PC or server running the Total Control Premier Job Controller service
  • Open access on TCP port 9965 between the POS terminal and the PC or server running the Total Control Premier Job Controller service
  • Corresponding active POS record(s) in Total Control Premier's Site Structure with the relevant ECR ID(s) and IP Address(es)

IP Addresses vs Host Names

GPoS 1.64 introduced the ability to communicate using host names via DNS lookup. For the purposes of this guide, the IP address specified in the BOS IP Address System Option can be substituted with the host name of the PC or server, providing the POS terminal can communicate with the PC or server using DNS.

GPoS Utility

1. Open the GPoS Programming Utility, either by double-clicking the Fidelity GPoS Utility shortcut on the desktop or by clicking Start > All Programs > Fidelity GPoS > Fidelity GPoS Utility
 Fidelity GPoS Utility Shortcut

Start Menu - Fidelity GPoS Utility
2. Select the correct database name and click Continue

Usually there is just one "FidelityECRSystem" database, but there may be other databases or the default database may have a different name - check with your EPOS administrator if you are unsure
 Select Database Server
3. Click Programming > System Tables > System Options (Grouped) or System Options (List) System Options (List) or System Options (Grouped)
4. Select the "Realtime Comms" category by expanding the Category row when using System Options (Grouped) or by typing or selecting "Realtime Comms" in the Category filter when using System Options (List)
 System Options (Grouped) - Realtime Comms Category

System Options (List) - Realtime Comms Category
5. Double-click 350: BOS IP Address and enter the IP address of the PC or server that is running the Job Controller service used for realtime sales and updates, then click OK to set the option
6. Set 351: Post Transactions to BOS in realtime and 352: Periodically check for updates to True if they aren't already set - these options instruct GPoS to post transactions to Total Control Premier and check in to get updates to Products, Clerks, Screens etc
 System Options (Grouped) - Realtime Comms options set

System Options (Grouped) - Realtime Comms options set
7. Start GPoS, either by double-clicking the Fidelity GPoS shortcut on the desktop or by clicking Start > All Programs > Fidelity GPoS > Fidelity GPoS
 Fidelity GPoS Shortcut

Start Menu - Fidelity GPoS

Once GPoS has loaded, and as long as the corresponding POS record in Total Control Premier has been configured correctly, the POS terminal will begin communicating with the Job Controller, posting transactions and picking up any updates made in Total Control Premier that have been prepared using the Communications Wizard.

System Options

System Options in GPoS that affect Realtime Communications:
Category Option Code Description Explanation / Value
Realtime Comms
 350 BOS IP Address
 The IP address of the PC or server running the Job Controller service used for realtime sales and updates
Realtime Comms 351 Post Transactions to BOS in realtime
 Set to True to have GPoS post its sales in realtime to the Job Controller as opposed to being collected manually
Realtime Comms 352 Periodically check for updates
 Set to True to have GPoS check in with the Job Controller to get updates to Products, Clerks, Screens etc

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