This form is for users of a cloud hosted Fidelity system. You are cloud hosted if you access Total Control Premier by going to xxxx.fidelitycloud.co.uk in a web browser
To request a password reset please complete the form below. We aim to perform all resets within 4 working hours. Working hours are 09:00 to 17:00 - 7 Days a week
** UNDER NO CIRCUMSTANCES ENTER YOUR CURRENT PASSWORD INTO ANY OF THE BOXES BELOW **
** FIDELITY WILL NEVER ASK YOU FOR YOUR PASSWORD **
Cloud Hosted Total Control Premier- Passwords PLEASE DO NOT SAVE YOUR PASSWORDS INTO YOUR BROWSER. When a user is created in Total Control, you will be sent your login details which will include a password. This password should only be used as a ...
General Cloud Functionality The new Total Control Premier Cloud Edition (TCPCE) has been designed with easy functionality. Throughout the pages, there are recurring themes and similar functionality. Menu Functionality Pressing the arrow (circled ...
Product Maintenance Products represent the items you sell, whether you sell a product by pressing a button on the PoS screen, by entering a code, or by scanning with a barcode. All Products have a unique code number which is used to register sales ...
Resetting Loyalty \ CRM passwords If you click ‘Setup’ from the menu bar along the top. Once within the setup screen, if you click ‘User Admin’ Under the User Name, if you drop down and select the ‘User’, you can click on the Password field to give ...
Introduction to Total Control Premier Cloud Edition In addition to the standard desktop installation of Total Control Premier, you are now able to host a cloud edition of the software. Beginning in version 2.10 with a subset of the existing desktop ...