POS Terminal Operating Systems

POS Terminal Operating Systems

"My IT have told me my POS terminal needs Windows 10 upgrading due to windows 10 end of life. What are Fidelity's plans for doing this?"

Great question—and a timely one, too. Since your IT team mentioned upgrading due to Windows 10’s end of life (October 14, 2025), it’s likely your POS terminal is currently running Windows 10 IoT Enterprise LTSC—a version specifically designed for embedded systems like tills and kiosks.

Here’s why that matters:

  • If it’s Windows 10 IoT Enterprise LTSC 2021, you’re actually supported until January 13, 2032, so there’s no urgent need to upgrade.

  • If it’s an older LTSC version (like 2016 or 2019), then yes—support ends sooner, and an upgrade might be necessary.

  • If it’s Windows 10 Pro or Home, then support ends in October 2025, and your IT team is right to recommend an upgrade.

To confirm exactly what your till is running, you can:

  1. Minimise GPoS and look on the background information screen 

  2. Press Windows + R, type winver, and hit Enter.

  3. Or go to Settings > System > About and look under “Windows specifications.”

If you see “LTSC” or “LTSB” in the version name, you’re on a long-term servicing channel.


Why POS Terminals Run Long-Term servicing channel versions?

In the bustling world of retail and hospitality, reliability and longevity are king. That’s where Microsoft Windows IoT Enterprise LTSC (Long-Term Servicing Channel) steps into the spotlight. This version of Windows is specifically tailored for fixed-purpose devices like POS terminals, ATMs, and kiosks—systems that need to quietly hum along in the background without the chaos of frequent feature updates or major changes.

1. Stability Over Time Unlike standard Windows versions that receive biannual feature updates, LTSC offers a decade of support with security updates only. That means fewer disruptions, reduced downtime, and minimal revalidation testing for mission-critical applications.

2. Purpose-Built for Embedded Devices Windows IoT LTSC is optimized for devices that don’t need bells and whistles. POS terminals don’t benefit from Cortana, Xbox integration, or paint updates—they just need to work. LTSC skips the consumer-centric features to streamline performance.

3. Compliance and Security Retailers handling financial transactions must adhere to strict compliance requirements. With LTSC, businesses can lock in a known-good configuration and avoid unexpected changes that might create vulnerabilities or compliance issues.

4. Cost Efficiency With less frequent updates and lower maintenance demands, IT departments can better manage and budget for long-term device management. It’s the “set it and forget it” version of Windows—perfect for environments where predictability is gold.

In essence, Windows IoT Enterprise LTSC fits POS needs like a glove: it’s lean, it’s long-lasting, and it doesn’t get in the way of doing business. When you’re swiping cards and ringing up sales, that’s exactly what you want from your operating system.

Microsoft's Fixed Lifecycle Policy

Windows IoT Enterprise LTSC follows Microsoft’s Fixed Lifecycle Policy, which includes:

  • Mainstream Support: 5 years

  • Extended Support: 5 additional years

  • Total Lifecycle: 10 years of updates and security patches

You can view the Microsoft Lifecycle Policy here - Microsoft Lifecycle Policy | Microsoft Learn

The table below shows the Lifecycle dates for currently released software 

VersionWindows Version NumberRelease DateMainstream Support EndExtended Support End
Windows 11 IoT Enterprise LTSC 202424H2Oct 1, 2024Oct 9, 2029Oct 10, 2034
Windows 10 IoT Enterprise LTSC 202121H2Nov 16, 2021Jan 12, 2027Jan 13, 2032
Windows 10 IoT Enterprise LTSC 20191809Nov 13, 2018Jan 9, 2024Jan 9, 2029
Windows IoT Enterprise LTSB (2016)1607Aug 2, 2016Oct 12, 2021Oct 13, 2026
Windows IoT Enterprise LTSB (2015)1507Jul 29, 2015Oct 13, 2020Oct 14, 2025



I am on a version that is approaching the Extended Support End date, what should I do?

If your system is approaching the end of its extended support period, the best course of action is to reach out to your Fidelity account manager. They’ll be able to guide you through your available upgrade paths and help you determine the right solution based on your specific environment and requirements. Early planning ensures you stay compliant, secure, and fully supported. Don't hesitate—they're there to help!

    • Related Articles

    • An Introduction to 'POS Grouping'

      What is POS Grouping? TCP v2.11 introduces a new method for Grouping POS in order to control which POS receive updates when set elements are saved. POS Grouping only affects the following areas, Corrections, Executables, Group2, Paid Out, Received on ...
    • Move a Verifone VX820 from one POS Terminal to another

      There are two ways you can swap a PED over, but you'll need to shut down the GPoS software on the till before you do so. The first is to trace the cable from the PED back to the till, disconnect it and remove the PED and the cable together, then swap ...
    • POS Terminals reporting no network connection even when they are connected

      Following some Windows Updates, it would seem that the Network Location Awareness and Network List services are denied access to the registry keys which list the network adaptors. As a result, with no access to the network adaptor information, ...
    • Cloud POS Setup

      POS SetUP On this tab, you will find numerous tabs for setting up POS related. Primary Features: Payment Types For setup and Management of your methods of payment Each column can be added or removed by selecting the cog icon at the end of each ...
    • Global POS Specifics

      From v2.11.xxxx onwards there are some functions that where previously stored on a 'Site By Site' basis that are now 'Global' Site by Site - also known as Site Specific - means individual records per site Global is a single set of records used by all ...