Fidelity Systems

            Fidelity Software Lifecycle

            *This document is a work in progress and as such may change*

            Fidelity Software Lifecycle


            We will provide full support for the current and one previous full release of our software. Fixes will always be done in the latest version of the software so we strongly recommend that customers software is kept up to date. 

            We release software versions twice annualy at the end of May and end of November. Maintenance release’s will be provided as required to fix issues that affect data integrity or operational use.

            Total Control Premier


            Version Number
            Date of Release
            Expected end of support date
            v02.09.xxxx
            16/08/2018
            Nov 2019
            v02.06.xxxx
            06/10/2017
            May 2019

            GPoS


            Version Number
            Date of Release
            Expected end of support date
            v1.62.xxx
            16/05/2019
            May 2020
            v1.61.xxxx
            16/08/2018
            Nov 2019
            v1.59
            02/05/2017
            May 2019

            Instant CRM

            Development on Instant CRM is now limited as planning is underway for a replacement product. This is targeted for a first phase release in November 2019


            Version Number
            Date of Release
            Expected end of support date
            Main Application version
            v2.5
            16/08/2018
            Nov 2020
            Loyalty Communication Service
            v1.4
            16/08/2018
            Nov 2020

            IMS (Leisureshield)

            Development on the IMS solution has been halted and there are no plans for any further work on it. Support will be ended in January 2020 in line with Microsoft ending support on Windows Embedded Handheld 6.5

            Software No Longer Supported

            This is not intended as a complete list. If you have a Fidelity product not listed please contact us for clarification

            Instant Loyalty/Leisure

            Instant Loyalty is no longer under development, As such any bugs found will not be fixed and no new functionality will be added.. The support team will answer questions on the application and provide support where possible. 

            The GPoS Loyalty Application is not included in our test process when a new version of GPoS is released, as such if you do upgrade GPoS to work alongside Instant Loyalty you must ensure it still works for your scenario

            The last released version was v1.31

            Instant Booking

            Total Control

            Total Control and Stock

            Total Control Lite

            Total Loyalty

            Boomerang

            Ledger Linker


            Updated: 23 Jun 2019 07:23 PM
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