Skorpio HHT - How to find device info?

Skorpio HHT - How to find device info?

This article is intended to be followed when a Fidelity Support Representative ask you for information such as the Serial Number, Model, or Firmware version of the HHT

To find the HHT software version follow this guide - HHT Software Version

Step 1

Click once on the start button as highlighted below


Step 2

Click once on Control Panel



Step 3

Double click on the 'Device Info' icon


Step 4

Note the version listed 



Step 5

To return to the HHT Software click the cross in the top right hand corner once to close the Device Info screen and again to close the Control Panel.
    • Related Articles

    • HHT Software Version

      This article is intended to be followed when a Fidelity Support Representative ask you for the version of the HHT Software / Application loaded onto a Skorpio HHT To find the Serial Number, Model, or Firmware version of the HHT follow this guide - ...
    • HHT Auto Off

      This article applies to Skorpio X3 and X4 terminals. Screenshots are taken from the Fidelity HHT application version 3.0.4 running on a Skorpio X4. By default on older HHTs, the power saving function can get in the way of the Fidelity HHT application ...
    • Skorpio HHT not connecting to Wifi

      To do a warm reboot press and hold the yellow and blue buttons at the same time. Whilst pressing these also press the ESC button. The device will then go off and come straight back on
    • HHT Battery Health

      This article applies to Skorpio X3 and X4 terminals. Screenshots are taken from the Fidelity HHT application version 3.0.4 running on a Skorpio X4. It's a good idea to regularly check the health of the battery in the HHT, to get an idea of how well ...
    • Resetting A Skorpio HHT

      This article applies to the Datalogic Skorpio X3 and X4. Pictures are of the Skorpio X4. If the HHT has got itself into a frozen or crashed state, and has stopped responding or is not behaving correctly, resetting the terminal can more often than not ...