HHT
Updating Windows CE HHT Devices
Updating Windows CE HHT Devices This guide is relevant to the Skorpio X3 and Skorpio X4 devices. Step 1: Pre-Update Checklist Complete Transactions: Ensure all stock transactions (e.g., stocktakes, deliveries, orders) are sent to the Fidelity system. ...
Updating Android HHT Devices
Updating Android HHT Devices This guide is relevant to the Skorpio X5 and Memor K devices. Step 1: Pre-Update Checklist Complete Transactions: Ensure all stock transactions (e.g., stocktakes, deliveries, orders) are sent to the Fidelity system. The ...
Skorpio X5 and Memor K - Access Device Settings
The following video will guide you through accessing device settings on the Skorpio X5 / Memor K for updating things such as regional settings and wifi.
Enabling/Disabling add missing products on HHT
These instructions will show you how to turn on/off adding products that don't exist on the HHT when scanned. 1. Login to the HHT with User ID 999 and Pin 999. 2. Click Files. 3. Click the 'Powered by Exela AutoID Solutions' text at the bottom to ...
Resetting A Skorpio HHT
This article applies to the Datalogic Skorpio X3 and X4. Pictures are of the Skorpio X4. If the HHT has got itself into a frozen or crashed state, and has stopped responding or is not behaving correctly, resetting the terminal can more often than not ...
HHT Battery Health
This article applies to Skorpio X3 and X4 terminals. Screenshots are taken from the Fidelity HHT application version 3.0.4 running on a Skorpio X4. It's a good idea to regularly check the health of the battery in the HHT, to get an idea of how well ...
HHT Auto Off
This article applies to Skorpio X3 and X4 terminals. Screenshots are taken from the Fidelity HHT application version 3.0.4 running on a Skorpio X4. By default on older HHTs, the power saving function can get in the way of the Fidelity HHT application ...
User File Not Loaded
This article applies to the Fidelity HHT application version 2 and higher. Screenshots are taken from the Fidelity HHT application version 3.0.4 running on a Skorpio X4. In the Fidelity HHT application, a User File Not Loaded message usually ...
HHT Technical Overview
The Fidelity HHT application allows users to look up Product details and complete Stock Transactions on the terminal without having to be near a back-office PC running Total Control Premier. The terminals can connect to the network via WiFi, or via ...
Skorpio HHT Docks & Modules
Skorpio X3/X4 Dock The Skorpio X3/X4 Dock charges the battery of the Skorpio, both whilst the battery is connected to the terminal and the terminal is inserted into the dock, and also on its own in a separate slot at the back of the dock. The dock ...
HHT Label queue update instructions.
Please note: This guide is for Version 3 and above of the HHT software. Sign on to the HHT with the user: 999 and the password: 999 Click on the menu – ‘FILES’ In the Files menu tap the words ‘Powered by Exela AutoID Solutions’ You should now see the ...
Connecting HHT to WiFi
These instructions will guide you through connecting an X4 HHT to the Wi-Fi. Firstly click the network icon on the task bar on the bottom right. This may look like the below screenshot or if you are not on the wifi it may have a red X through it. ...
MISCommunicator Not Active
This article applies to the Fidelity HHT application version 2 and higher. Screenshots are taken from the Fidelity HHT application version 3.0.4 running on a Skorpio X4. The "MISCommunicator Not Active" error (or "MISCommunicator Not Active, or ...
Skorpio HHT not connecting to Wifi
To do a warm reboot press and hold the yellow and blue buttons at the same time. Whilst pressing these also press the ESC button. The device will then go off and come straight back on
HHT Software Version
This article is intended to be followed when a Fidelity Support Representative ask you for the version of the HHT Software / Application loaded onto a Skorpio HHT To find the Serial Number, Model, or Firmware version of the HHT follow this guide - ...
Skorpio HHT - How to find device info?
This article is intended to be followed when a Fidelity Support Representative ask you for information such as the Serial Number, Model, or Firmware version of the HHT To find the HHT software version follow this guide - HHT Software Version Step 1 ...
Updating HHT
Updating the HHT (Stock Device) Load the Barcode Handheld Terminal Applet (circled in red) Click “Send to BHT” Cli Click “Additional Options” then “Add Product Range” Click “Add Range to Transaction” – This will add all your products to the list ...
Scanner settings on HHT Skorpio's
This guide will show you how to check that the scanner options are set correctly on the Skorpio x3 and X4 HHT units. To start off we will need to load the Decoding applet. This can be found in the control panel. The control panel is accessed by ...